Return Policy
At Midwest Moto Parts, we strive to provide our customers with the highest quality used motorcycle parts. We understand that sometimes a return may be necessary, and we are here to assist you with the process.
Please take a moment to review our return policy. 30-Day Return Period: We offer a 30-day return period for all used motorcycle parts. If you wish to return an item, please initiate the return process within 30 days of the original purchase date.
Return Eligibility: To be eligible for a return, the item must be in the same condition as when you received it. This means that the part should be unused, undamaged, and in its original packaging. We reserve the right to refuse a return if the item shows signs of wear, damage, or tampering.
Return Shipping: Buyers are responsible for the cost of return shipping. We recommend insuring your package to ensure its safe arrival. We cannot issue a refund or credit if the item gets lost during transit. When returning an item, please use a trackable shipping method and provide us with the tracking number for reference.
Return Authorization (RMA): To initiate a return, please send us a message, and we will promptly issue a Return Merchandise Authorization (RMA) number. This number is essential for processing your return and must be included in your return shipment.
Return Address: All returns should be mailed back to the following address: Midwest Moto Parts 2108 S Halsted St Chicago Heights, IL 60411 Refunds and Credits: Once we receive the returned item and verify its condition, we will process the refund or credit.
Please note that we will refund the cost of the item only; shipping charges are non-refundable. Refunds will be issued to the original payment method used during the purchase. Please allow up to 3-5 days for the refund to reflect in your account, as processing times may vary depending on your financial institution.
Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us immediately. We will provide further instructions on how to proceed with the return or exchange. It is important to notify us within 30 days of receiving the item for us to address the issue promptly.
Contact Us: If you have any questions or concerns regarding our return policy or need assistance with a return, please don't hesitate to reach out to our customer service team.
We are here to help.
Thank you for choosing Midwest Moto Parts as your trusted source for used motorcycle parts. We appreciate your business and look forward to serving you again in the future.
Note: This return policy is subject to change without prior notice. Please refer to the most recent version on our website.